The Essentials: Your Email Habits

Email continues to be the most used—and misused—form of communication in the workplace.

Published: Feb 7, 2020

Email, for a long time, has been the main way people communicate at work. But despite three decades of practice, many of us still struggle with how to write effective emails, convey difficult emotions through email, and stay afloat in what has become a veritable deluge of digital communication. If you’re one of the 4.5 billion people using email today, check out the articles below to improve your game.

How Quickly Do You Need to Reply?
70% of professionals waste an hour a day just shifting between message platforms. Can prioritizing help?

The Zen Approach to Infuriating Emails
The right electronic replies can change a career over time. But don't expect it to be easy.

The Power of the Forwarded Email
Professionals spend too much time pondering who to copy or blind copy. Why the most potent email action is forwarding.

Your Colleagues Use Email—But It May Be Better to Pick Up the Phone
Even in our email-heavy world, some conversations are best left offline.

The Art of Electronically Praising a Colleague
Emailing thanks can be fraught with political and competitive dynamics.

The Great New Hire Announcement
The majority of new hire announcement emails fall flat. Why it's key to nail this first touch point.

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